Notice anything different about Facebook today? If not, you will. Soon. If you’re one of the “lucky” ones, you’ve seen two new features: News Feed and Mini Feed. News Feed, according to the official Facebook blog, “updates a personalized list
I recently had the pleasure of speaking about finding and communicating with your online audience at Social Media Bangor. In discussing the role of the community manager, I covered the responsibilities that inevitably fall to that person, including customer service
In my last post, I discussed the necessary evils of living in such a plugged-in world. Yesterday, I had the opportunity (accidental as it was) to disconnect for a few hours. Like most people, I rarely – if ever –
C.C. Chapman killed at last week’s Social Media Breakfast in Portland (Maine, that is). Among the nuggets the Content Rules co-author shared that one of his least favorite terms in the world is ROI. Particularly when applied to social media.
[youtube=http://www.youtube.com/watch?v=iO_znZ2dikY]As I’ve previously discussed, both here and in print, video analytics (aka video content analysis) may just be the hottest technology in the security industry right now. With so many companies pushing the envelope on developing and improving capabilities, the technology
I can’t believe it’s been a week since I arrived home from ISC West. Although an unplanned six-hour stay in Chicago made it feel like it took about that long to get back from Vegas. Now that I’ve had a few
In case you missed it, few weeks back, I admitted to – let’s face it – a bit of an obsession with Qrank, a social trivia game Qrank. Since then, the game’s developer, Ricochet Labs, has added a daily sports quiz just for
If content is king of social media, then maintaining consistency in that content across multiple channels is its crown. Too often, those who manage social media for companies and brands get seduced by the informality of the medium and forget
Confession time: While I’ve railed against social games, I have, at least to some degree, been living a lie. Yes, I too play a social game or two. I’ve never understood the attraction of FarmVille and its ilk, other than
Because the web is on a constant 24-hour cycle, community management can be demanding and time-consuming. So I’m always looking for new tools and tricks to make my job a little easier. I’m also notorious for being a late adopter.