When I first saw the headline for this iMedia Connection post by Philippe Guegan, I blew it off without reading the article. “Big shift”? Puh-lease. That turned out to be a rush to judgment #fail on my part. After actually
Because the web is on a constant 24-hour cycle, community management can be demanding and time-consuming. So I’m always looking for new tools and tricks to make my job a little easier. I’m also notorious for being a late adopter.
You may have missed it over the long holiday weekend, but The Gap announced it’s was scrapping plans to redesign its logo. The reason? The backlash was simply impossible to ignore. So where did that backlash come from? Its online
As an avid reader of all things community management (OK, as much as humanly possible), I enjoyed this piece from Mashable on how a handful (plus two) of startups are building their online communities. As the author says, “Community management is
As a community manager, I like to think I’m good at what I do, namely building, nurturing and growing online communities. So imagine my surprise when I looked back at the first post in my Building Online Communities series and